In business, as in life, everything comes at a cost – be it time, money or energy. Arduous economic conditions further exacerbate the often-conflicting demands on our capitals and compel us to make strategic trade-offs and tough decisions to ensure we safeguard business continuity, balance the interests of our various stakeholders, remain relevant and create long term value. Below are some of the key trade-offs we made during the year and the rationale behind our decisions.